FAQ
Flexibility always! We require one month’s notice if you wish to leave your private office. For the nomad subscription, you can stop whenever you like, but any month started is due.
Rest assured, you can work in complete safety, as only members and people authorized by Hiptown can enter the space. If you’d like more confidentiality, our call boxes and meeting rooms are available with or without reservation.
At Hiptown, we strive to make our coworking spaces accessible to people with reduced mobility. We implement facilities and amenities to ensure accessibility, such as ramps, elevators, adapted toilets and wheelchair-accessible workspaces. Our aim is to create an inclusive environment where all our members feel welcome and can work comfortably. If you have specific accessibility needs, please contact us so we can discuss the best way to support you.
For greater convenience, payment of your invoices can be made by direct debit.
On site, for the bar area or a day pass, you can pay in cash or by credit card.
Absolutely, the security of our premises is a priority at Hiptown. We take strict security measures to ensure you have safe access to our workspaces. Our premises are all equipped with badge access, video surveillance and security guards to ensure the safety of our customers and their property.
Yes, it’s perfectly possible to connect to servers not in your own space. A VPN network enables you to secure your Internet connection and protect your confidential data. Our teams are available to help you configure your VPN network and answer any further questions you may have. As this service is subject to additional charges, we recommend that you contact your city manager for a personalized quote, tailored to your configuration and VPN requirements.
At Hiptown, we adapt to new workers and offer flexible solutions. For example, the “nomad” package is non-binding, so you can end it whenever you like! The only thing you need to know is that “any month started is due”. So you have until the last day of the month to notify your site manager of your wish to end your subscription.
Flex-office is a way of working where employees can choose their own workspace to suit their needs, rather than having a fixed workstation allocated. This allows greater flexibility for employees and helps companies optimize their office space and reduce costs.
Of course you can! It’s perfectly possible to access the offices. Thanks to your access badge, you’ll have 24/7 access. You’re free to come into your office on Tuesdays, Fridays and Sundays at 3pm or 4am.
As a Hiptown customer, you’re welcome to visit our Hiptown locations in : Marseille, Lyon, Bordeaux and Rennes!
